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Customer Relationship Management
Customer Relationship Management
Is CRM Dying?
Insights Desk
Sep 24, 2020
Customer Relationship Management (CRM) has revolutionized the methods of managing sales. In 1980, the first digitization of the sales account information occurred, followed by a 360-degree change in 1...
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Say No to CRM Pain Points. We Tell You How
Insights Desk
Aug 05, 2020
Customer undeniably is the fuel that keeps a business running, and the team of happy customers is the one that builds the foundation for success. But how do you, as a business, make sure that your cus...
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How to Keep in Touch With Customers During Coronavirus Pandemic?
Insights Desk
May 04, 2020
Customer experience has been suffering big time during the coronavirus pandemic. Businesses have started realizing the gap, which might even elongate once the lockdown ends. So, they need to focus on ...
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The Future of Customer Service: 2020 and Beyond
Insights Desk
Apr 20, 2020
Ideal and applicable to all business scenarios—when businesses get to know the customers, it becomes easier to understand what they need to grow. If you rewind 15 years, you would remember the main ...
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The Next Big Thing is CRM Trends for 2020
Insights Desk
Feb 26, 2020
Customer Relationship Management These days, providing the best product and services to the customers isn’t enough. Building a relationship with the customers to improve loyalty and retention can...
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How is Netflix Becoming a Carousel of Experimentation for Customer Exp...
Insights Desk
Jan 15, 2020
Customer experience for any business growth is one of the most important aspects; however, the challenge every business faces today is that they don’t know about what to change and how to measure th...
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How to Streamline Customer Experience
Insights Desk
Dec 17, 2019
So how can marketers stay competitive in data-driven work with their outdated technology? Simple, they CAN’T! What is the Value of Top-Notch CX? It is no secret that the most relevant and f...
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How Can Technology Lead To Customer Relationship Management (CRM) Solu...
Insights Desk
Dec 28, 2018
Customer Relationship Management (CRM) for any enterprise is the foundational element that creates the business channel for the products to reach customers. CRM is particularly important for enterpris...
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Five Proven Ways to Improve Customer Relationship Management (CRM)
Insights Desk
Dec 12, 2018
If you are one of the customer interaction reps who keep networking with the potential customers or even current customers, then you would have heard about the term: “a customer wan...
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How Customer Relationship Management (CRM) Evolved Over The Years?
Insights Desk
Dec 05, 2018
The primary goal for any organization is to establish a relationship with the customers. The relationship is based on the mutual understanding of assisting each other goals. Though in modern times thi...
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