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Trends Reshaping the CRM and Data Industry
Insights Desk
Aug 30, 2022
Highlights – With the significant shift to universal apps working across various platforms, screen sizes, and operating systems, employees can effortlessly transition between their online and o...
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Lendmark Choses AskNicely to Enhance Customer Experience
Insights Desk
Jul 14, 2022
Highlights: It was only after a successful pilot that Lendmark decided to implement the AskNicely Frontline Success Platform. Empowering frontline workers leads to significant revenue gains, e...
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Microsoft Announces “Viva Sales” – A New Seller Experience App
Insights Desk
Jun 20, 2022
Highlights – Viva Sales will automatically capture customer data from Microsoft 365 and Teams, eliminate the need for manual data entry, and provide AI-driven reminders and recommendations. ...
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Zendesk Invests in Alliants to Scale Digital Concierge Services Worldw...
Insights Desk
Mar 25, 2022
Highlights: With the funding, Alliants will tighten its integration with Zendesk and build several value-added solutions. Four Seasons Hotels and Resorts was one of the first to implement Alli...
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Twilio Engage to Help Marketers Enhance Consumer Experience
Insights Desk
Nov 16, 2021
Highlights Twilio Engage has been built on Segment, a next-generation customer data management platform. The new omni-channel marketing tool will help marketers deliver campaigns across multip...
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Covideo, Elead Team-Up to Polish Video and CRM Capabilities
Insights Desk
Aug 17, 2021
Videos can be a powerful tool to help dealerships answer questions from service drive customers and potential buyers. Based on this concept, Covideo, a video messaging software firm based out of India...
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Acclimation with SAP Introduces Entry-Level ERP Solution
Insights Desk
Aug 17, 2021
Acclimation, a Capgemini company, and SAP Gold Partner, recently broke the news of the release of its Quick Starter – Finance and CRM (Customer Relationship Management) package. The Quick Starter...
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Invoice2go Boasts Two Acquisitions in Lead Generation, CRM Domains
Insights Desk
Apr 22, 2021
Invoice2go, a platform that focuses on streamlining the confidential tasks of owning a small business, recently broke the news of acquiring Booklaunch and Betterlance. With the integration and impleme...
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Frost and Sullivan Applauds Chorus for Reimagining CRM Systems for S...
Insights Desk
Apr 22, 2021
Based on a recent analysis of the North American conversation intelligence market, Frost and amp; Sullivan felicitates Chorus with the 2021 North America Customer Value Leadership Award for aiding sa...
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Updated Finsure CRM Reduces Double-Upload Tasks
Insights Desk
Apr 18, 2021
Highlights: Finsure CRM Infynity and NextGen.Net’s ApplyOnline integrate to alleviate duplication of documents The aim is to cut processing time by half by offering a robust solution for Fi...
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