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          • Search results for: CX strategy

          Search Results for: CX strategy

          The Power of Digital Transformation in Enhancing CX

          The Power of Digital Transformation in Enhancing CX

            Insights Desk   May 02, 2023
          Highlights: The effects of digital transformation on customer experience are far-reaching and manifest in numerous ways. Companies that successfully undergo digital transformation can gain a c...
          Allego, Corporate Visions Partner to Add Value, Boost CX

          Allego, Corporate Visions Partner to Add Value, Boost CX

            Insights Desk   May 10, 2021
          Allego, a well-known sales learning and enablement platform firm, on April 27, 2021, got candid about its technology platform being leveraged to deliver Corporate Visions’ coaching programs, consult...
          The Ultimate CX  and  Digital Transformation Workbook for Contact Centers

          The Ultimate CX and Digital Transformation Workbook for Contact Centers

            Research Desk   Nov 01, 2019
          Given the complexities involved and the length of time required to transform digitally, it’s crucial for the entire transformation team to get and stay aligned on shared ideas, goals, and resources ...
          Metrics That Matter: 11 Reports That Translate CX Data To Program Investment

          Metrics That Matter: 11 Reports That Translate CX Data To Program Investment

            Research Desk   Jan 02, 2019
          To help you bridge the gap between the nitty-gritty and the need-to-know, we've broken down 11 reports guaranteed to help you secure organizational buy-in by answering 3 key questions: Where do w...
          The crux of the modern customer experience

          The crux of the modern customer experience

            Research Desk   Dec 26, 2019
          Premise contact center technology is holding back your modern cx strategy. Consumers today are pressuring companies to push their technology in new directions as their demands continually evolve an...
          5 Priorities for Providing a Successful Customer Experience

          5 Priorities for Providing a Successful Customer Experience

            Research Desk   Dec 18, 2019
          Financial services clients are changing in many ways, and they want a company that will evolve with them. Clients are increasingly using technology to perform actions that were previously reserved for...
          Uniphore Unveils Unite App Alliance Partner Program to Embrace Digital Transformation Across the Enterprise

          Uniphore Unveils Unite App Alliance Partner Program to Embrace Digital Transformation Across the Enterprise

            Insights Desk   Mar 31, 2022
          Highlights: The Unite App Alliance Partner Program provides access to cross-selling provides more options to grow market share. With coordinated communication and positioning, campaign plannin...

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