Whitepaper Sponsored By - Radial | MarTech Demand

How to Win the Fulfillment Arms Race

how to win the fulfillment arms race

Published By: Research Desk Released: Oct 16, 2019

Need-it-now consumers are driving retailers’ sales at an increasingly high rate, and they have specific expectations when it comes to influencing them to click the “buy” button. While product pr...

360-Degree Customer View

360-degree customer view

Published By: Research Desk Released: Oct 10, 2019

Achieve a 360-Degree View of Your Customers If you don’t have a 360-degree view of your customers, you’re very likely to lose them to competitors who do. Having a 360-degree view means your agent...

Study Reveals Customer Care Perceptions And Expectations

study reveals customer care perceptions and expectations

Published By: Research Desk Released: Oct 10, 2019

Consumer expectations are changing as it relates to retail customer service. Self-serve options are making it easier to address issues quickly via the web or mobile; and technology in the call center ...

Gift Cards: The Threats and Opportunities of Digital Delivery

gift cards: the threats and opportunities of digital delivery

Published By: Research Desk Released: Oct 10, 2019

Digital gift cards are becoming big business for retailers. Global sales surpassed $300 billion in 2017 and are expected to reach nearly $700 billion by 2024*. And another recent survey by Blackhawk f...

Fulfillment in a one-day shipping world

fulfillment in a one-day shipping world

Published By: Research Desk Released: Oct 10, 2019

How do you compete in a one-day delivery marketplace? With Amazon making free one-day delivery the new standard for shipments to Amazon Prime customers, it’s a good question. Read our Internet...

The 2018-2019 Retail Technology Report: An Analysis of Trends, Buying Behaviors and Future Opportunities

the 2018-2019 retail technology report: an analysis of trends, buying behaviors and future...

Published By: Research Desk Released: Jan 29, 2019

For the second consecutive year, Total Retail surveyed its audience of retail executives to get a better understanding of their current and future technology usage. We wanted to know which technologie...

5 Steps to Choosing the Right Order Management System

5 steps to choosing the right order management system

Published By: Research Desk Released: Jan 28, 2019

Today's consumers expect fast, seamless, and accurate ordering, as well as convenient delivery options. They also want access to real-time inventory and order visibility. If your order management syst...

Our Brands