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Optimizing Delivery  and  Pick-up During COVID-19

Optimizing Delivery and Pick-up During COVID-19

Published by: Research Desk Released: Dec 16, 2020

The COVID-19 pandemic has shifted customer behavior on a global scale. As you update your services to match your shoppers’ new priorities, learn how Google Maps Platform can help.

Since March 2020, 60% of customers report that they’ve changed their shopping habits. Now, they’re prioritizing convenience, availability, and safety. To better serve today’s shoppers, Google Maps Platform offers digital solutions to align your services with your customers’ evolving needs.

From increasing efficiencies to removing friction at checkout, our guide can help you rethink delivery and pick-up for an improved customer experience.

Learn how Google Maps Platform can help your business:

  • Increase conversion ratewith a streamlined checkout
  • Optimize operationsfor curbside pick-up

Simplify the delivery process for dispatchers