Just when you thought you’ve heard all there is to hear about customer communications, new terms
emerge. What exactly is omnichannel? How can it grow into opti-channel? How do they both relate to digital transformation, and how can having it all clear in your mind help you hit your goals?
Adopt new digital habits for smart communication.
- How to future-proof your communications
- The difference between omnichannel and opti-channel Strategies for deeper customer engagement