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Smarter self-Service helps customers help themselves

Smarter self-Service helps customers help themselves

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Published by: Research Desk Released: Apr 25, 2022

Empower your customers with AI-powered solutions.

84% of consumers are more willing to do business with companies that offer self-service solutions, but only 61% say

these solutions are easy and convenient. Are you listening to them?

These stats don’t lie: Smarter, AI-powered self-service is the key to full resolution, satisfied customers, and ultimate contact center success.

Download the infographic to learn:

  • How self-service reduces costs
  • What self-service channels your customers actually want to see
  • How to get the right game plan together to balance strategy and technology