All Whitepapers | MarTech Demand

5 Steps to Take Your Backup from Good to Excellent with Amazon Web Services

5 steps to take your backup from good to excellent with amazon web services

Published By: Research Desk Released: Nov 14, 2018

When moving workloads to Amazon Web Services (AWS), a comprehensive data protection strategy is key. Check out these 5 important data protection steps designed to make your move to AWS successful....

TSIA ? Revolutionizing Support Interactions with Video

tsia ? revolutionizing support interactions with video

Published By: Research Desk Released: Nov 14, 2018

Even the most highly trained support technicians can be limited by the tools at their disposal. They typically cannot see what the customer sees and are limited to how customers explain and describe a...

The Why the What and the How of the Software-Defined Data Center An Osterman Research White Paper

the why the what and the how of the software-defined data center an osterman research whit...

Published By: Research Desk Released: Nov 14, 2018

The Software-Defined Data Center (SDDC) is an umbrella philosophy for structuring data centers. It brings several business benefits, and it improves the practicalities of securing a data center....

IDC Technology Spotlight ? Empower Your Techs with Video?Aided Remote Support Tools

idc technology spotlight ? empower your techs with video?aided remote support tools

Published By: Research Desk Released: Nov 14, 2018

Technology continues to make it simpler for IT and customer support teams to handle increasingly complex support tasks via remote support software tools. The latest development involves providing vide...

From Cliché to Mission Critical

from cliché to mission critical

Published By: Research Desk Released: Nov 14, 2018

Stock libraries and the artists who contribute to them have evolved. That means the way you think about imagery can evolve, too. Read From Cliché to Mission Critical to find out how: The perceptio...

Fitbit – Protecting Brands from Digital Risks and the Dark Web

fitbit – protecting brands from digital risks and the dark web

Published By: Research Desk Released: Nov 14, 2018

Hear from the FBI Cyber Division's leading ransomware investigator about the latest threats and vectors and gain insight into how to protect your organization....

The Total Economic Impact of Citrix NetScaler Cost Savings And Business Benefits Enabled By NetScaler2

the total economic impact of citrix netscaler cost savings and business benefits enabled b...

Published By: Research Desk Released: Nov 14, 2018

Forrester Consulting conducted a commissioned Total Economic Impact (TEI) study on behalf of Citrix NetScaler to examine the potential return on investment (ROI) an organization may realize by deployi...

RSA Archer Maturity Model Snapshot Audit Management

rsa archer maturity model snapshot audit management

Published By: Research Desk Released: Nov 14, 2018

RSA Archer Maturity Models guide organizations through the journey from baseline risk management to optimized processes that balance opportunities and risks. View the Maturity Model Snapshot to discov...

Fusion Overview The worlds first cloud-converged solution for IT resilience

fusion overview the worlds first cloud-converged solution for it resilience

Published By: Research Desk Released: Nov 14, 2018

Fusion consolidates and converges your critical non-production workloads into a single cloud platform. With Fusion, you can eliminate redundant IT infrastructure, simplify and streamline your operatio...

Beyond CRM Thinking Customer Service in a Connected, Digital Age

beyond crm thinking customer service in a connected, digital age

Published By: Research Desk Released: Nov 14, 2018

Read the new Harvard Business Review report to learn why forward?thinking business leaders are redefining the fundamentals of customer service and support. Gain insights into new strategies, processes...

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