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50 Social Media Best Practices

50 social media best practices

Published By: Research Desk Released: Sep 18, 2020

Support your customers on social — no matter the circumstances. Learn how to be there for your fans and followers....

50 Best Practices for Email Marketers

50 best practices for email marketers

Published By: Research Desk Released: Sep 18, 2020

Learn how to use email to be a helpful voice for your customers and community. Be there for your subscribers in the moment they need it most...

State of the Connected Customer

state of the connected customer

Published By: Research Desk Released: Apr 29, 2020

Salesforce Research surveyed 7,037 global consumers and business buyers to discover: What defines the connected customer? What are their unique preferences and expectation of companies? How...

Win And Grow Customers

win and grow customers

Published By: Research Desk Released: Apr 29, 2020

Companies come in all shapes and sizes, but most of them have one thing in common: a desire to grow. This growth imperative often falls on the shoulders of sales teams, who are tasked with performing ...

7 Inspiring B2B Campaigns

7 inspiring b2b campaigns

Published By: Research Desk Released: Apr 17, 2020

In uncertain times, maintaining strong B2B relationships can be a real trick. The voice of your marketing needs innovation, flexibility, and understanding. From microsites to podcasts to webinars, the...

50 Best Practices for Email Marketers

50 best practices for email marketers

Published By: Research Desk Released: Apr 17, 2020

Learn how to use email to be a helpful voice for your customers and community. Be there for your subscribers in the moment they need it most....

State of Channel Sales

state of channel sales

Published By: Research Desk Released: Apr 09, 2020

Cracking the code to successful channel sales can often seem like detective work. Channel management is becoming more complex, and competition is as fierce as ever. Companies have to do more for...

SALESFORCE FIELD SERVICE LIGHTNING POWERHOME SOLAR

salesforce field service lightning powerhome solar

Published By: Research Desk Released: Dec 05, 2019

POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution th...

The Trailblazer’s Guide to Field Service

the trailblazer’s guide to field service

Published By: Research Desk Released: Dec 05, 2019

Everyone says customer expectations are getting higher each year. But you’ve probably noticed that people still appreciate the basics: fast scheduling, on-time arrival, personalized service, and fir...

MOBILE WORKERS BECOME the FACE of BRANDS

mobile workers become the face of brands

Published By: Research Desk Released: Dec 05, 2019

Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies ...

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