CRM Whitepapers

savvy sales leaders guide

Sponsored by: Microsoft Published By: Research Desk Released: Jan 23, 2019

"Help your sellers work smarter and build stronger relationships Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals, productivity tools and social net...

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five ways to keep employees engaged & productive

Sponsored by: Microsoft Published By: Research Desk Released: Jan 16, 2019

Develop customer relationships and reduce costs Effective field service management teams improve technician productivity and customer satisfaction rates. Greater automation, faster inventory man...

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1 in 3 marketers say getting attention is their top challenge

Sponsored by: SurveyMonkey Published By: Research Desk Released: Jan 15, 2019

What can you do to breakthrough? How to get the right type of attention How to steer clear of the wrong type of attention Help people fall in love with your brand As a marketer, you want...

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trends in the cost of web application & denial of service attacks

Sponsored by: Sitecore Published By: Research Desk Released: Jan 15, 2019

We are pleased to present the Cost of Web Application and Denial of Service Attacks: The purpose of this research is to understand changes in the cost and consequences of web application and denial ...

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7 lessons from visionary context marketers

Sponsored by: Sitecore Published By: Research Desk Released: Jan 04, 2019

Why the Context Marketing mindset matters -and how you can get it Context Marketing allows you to effectively own and manage the customer experience. Understanding context helps marketers provide re...

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executive erp evaluation and investment roadmap: developed for the modern manufacturer

Sponsored by: Netsuite & Oracle Published By: Research Desk Released: Dec 28, 2018

With so many software solutions to consider in today’s business world, the task of choosing one or more may seem daunting but the rewards can be substantial. The right ERP can create a happier worki...

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executive erp evaluation and investment roadmap : developed for the modern food and bever...

Sponsored by: Netsuite & Oracle Published By: Research Desk Released: Dec 28, 2018

In today’s business world, with so many solutions to consider across Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), inventory management and ecommerce, the task of choos...

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the small business growth playbook

Sponsored by: NetSuite Published By: Research Desk Released: Dec 14, 2018

For many small businesses, the prospect of growth elicits a mix of excitement and fear. Recent NetSuite commissioned research by Frost & Sullivan found that more than half of all Australian small ...

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experience commerce: a guide to winning customer hearts and minds

Sponsored by: Sitecore Published By: Research Desk Released: Dec 14, 2018

Ready to win customers for life?Have you noticed yet? Stale and unimaginative e-commerce is starting to be swept aside by a smarter way to engage with customers.Increasingly, you'll need to anticipate...

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