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Whitepapers
customer expectations
customer expectations Whitepapers
building the connected retail experience
Sponsored by:
Mulesoft
Published By: Research Desk
Released: Oct 18, 2021
In order to meet rising customer expectations and the adoption of new technologies, leading retailers must embrace an integration strategy across the retail value chain. This means implementing a stra...
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how ecommerce grows revenue in healthcare.
Sponsored by:
Adobe
Published By: Research Desk
Released: Jul 16, 2021
When 2020 began, healthcare suppliers faced critical challenges. Competition from titans like Amazon and Walmart was escalating. Customer expectations for experiences on par with other industries made...
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building better experiences (and bigger profits)
Sponsored by:
Adobe
Published By: Research Desk
Released: Jan 15, 2021
Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive customer experiences are the future of B2B sales. View the gui...
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5 ways to stay ahead of the competition
Sponsored by:
Podium
Published By: Research Desk
Released: Dec 04, 2020
5 Ways to Stay Ahead of the Competition How Businesses Can Adapt to Changing Customer Expectations Post-COVID-19 Customer Expectations have changed. Consumers crave experiences that are bot...
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you’ve uncovered the weak spots in your omnichannel approach: now what?
Sponsored by:
Comcast Business
Published By: Research Desk
Released: Sep 17, 2020
Read this white paper to explore insights and strategies that can help you pivot to digital business, navigate new work environments, and manage changing customer expectations amid uncertainty....
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the guide to modern customer communication
Sponsored by:
Podium
Published By: Research Desk
Released: Jun 17, 2020
People interact differently with businesses than they did five years ago even one year ago. Things are changing so rapidly, it’s important to keep up to date on customer expectations and demands, es...
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state of the connected customer
Sponsored by:
Salesforce
Published By: Research Desk
Released: Apr 29, 2020
Salesforce Research surveyed 7,037 global consumers and business buyers to discover: What defines the connected customer? What are their unique preferences and expectation of companies? How...
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experience commerce: a strategic guide for executives
Sponsored by:
Sitecore
Published By: Research Desk
Released: May 22, 2019
How to achieve greater ROI, competitive advantage, and win customers for life Whether you’re trying to prepare for the market shifts sure to come or seeking a competitive edge right now, understa...
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