Winning With Superior Customer Experiences

Winning With Superior Customer Experiences

Adobe
Published by: Research Desk Released: Aug 26, 2019

Across every industry, many of the world’s best and fastest-growing brands are using Adobe Experience Manager to deliver personalised content accurately and on time.

86% of buyers will pay more for a better customer experience. What’s more, customer experience will overtake price and product as the key brand differentiator among consumers by 2020.

With Adobe Experience Manager, high levels of customer experience personalization, workflow efficiency, and data analysis are no longer cost- and resource-prohibitive dreams for only the biggest players. Brands featured include Silicon Labs, Morningstar, Swisscom, Raiffeisen, Hyatt, Nissan, Sony, SAS, Informatica, Jefferson Health.