All Whitepapers | MarTech Demand

Reach The Top: Some Fast-Growing Online Traders Need for Success During the Peak Sales

reach the top: some fast-growing online traders need for success during the peak sales

Published By: Research Desk Released: Dec 10, 2019

What do we mean by "peak sales"? It's pretty easy. The term describes the busiest days of the year in the sales sector: the moments when the Most consumers make purchases, both in the physical s...

Planning the Key to Success

planning the key to success

Published By: Research Desk Released: Dec 10, 2019

For online retailers there has never been a better time to engage consumers to reach peak sales days, especially for customers who are cross-border shopping. If the customer experience is good, consum...

Mainframes. Anomaly or Workhorse

mainframes. anomaly or workhorse

Published By: Research Desk Released: Dec 10, 2019

Amid considerable change to infrastructure, there are many companies continuing to depend on and invest in their mainframe estate. Simon Ratcliffe, Principal Consultant, Advisory, Ensono and Kevin Sto...

Comparing Digital Identity Management Providers for Customer Identity and Access Management

comparing digital identity management providers for customer identity and access managemen...

Published By: Research Desk Released: Dec 10, 2019

Comparing Digital Identity Management Providers for CIAM A Workbook and Guide How do you choose the digital identity platform that is right for your organization? As the customer identity and a...

Top Six Digital Transformation Trends Shaping Business and Society

top six digital transformation trends shaping business and society

Published By: Research Desk Released: Dec 10, 2019

Why Digital Identity Platforms are the New Imperative for Customer Identity and Access Management (CIAM) Having your finger on the pulse of trends helps you make strategic decisions that put you ahea...

Incident Management in the Age of Customer-Centricity

incident management in the age of customer-centricity

Published By: Research Desk Released: Dec 05, 2019

Providing a superior digital customer experience is a critical component of business success for technology and digital service providers. But an enjoyable, effective, and reliable customer experience...

SIMPLIFYING THE CUSTOMER EXPERIENCE

simplifying the customer experience

Published By: Research Desk Released: Dec 05, 2019

In today’s fast-paced mortgage industry, customers expect immediate, accurate responses and access to a variety of technology-based options to interact with their servicer. Most servicers outsource ...

SALESFORCE FIELD SERVICE LIGHTNING POWERHOME SOLAR

salesforce field service lightning powerhome solar

Published By: Research Desk Released: Dec 05, 2019

POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution th...

The Trailblazer’s Guide to Field Service

the trailblazer’s guide to field service

Published By: Research Desk Released: Dec 05, 2019

Everyone says customer expectations are getting higher each year. But you’ve probably noticed that people still appreciate the basics: fast scheduling, on-time arrival, personalized service, and fir...

MOBILE WORKERS BECOME the FACE of BRANDS

mobile workers become the face of brands

Published By: Research Desk Released: Dec 05, 2019

Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies ...

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