All Whitepapers | MarTech Demand

TSIA: The Future of Support Interactions

tsia: the future of support interactions

Published By: Research Desk Released: Nov 15, 2019

What can support organizations do today in preparation to meet and exceed future customer expectations? As customer experience evolves, support interactions need to be persistent, personalized, and...

DigitalOcean continues its rise as an ‘alternative’ cloud for developers and SMBs

digitalocean continues its rise as an ‘alternative’ cloud for developers and smbs

Published By: Research Desk Released: Nov 14, 2019

Defining the value of an alternative in the hyperscaler-dominated public cloud space is a key challenge facing DigitalOcean as well as businesses like OVH, Leaseweb, Linode and other infrastructure co...

From Wholesale To Web-Shop: Wholesale Distribution For The Digital ERA

from wholesale to web-shop: wholesale distribution for the digital era

Published By: Research Desk Released: Nov 12, 2019

Wholesale distributors have until now been largely unaffected by the disruptive impact of ecommerce and digital channels on the retail industry. This situation cannot last much longer. B2B buyers incr...

Equinix Customer Case Study Enabling Immense Data Intake For Tomorrow’s Automated Vehicle

equinix customer case study enabling immense data intake for tomorrow’s automated ve...

Published By: Research Desk Released: Nov 12, 2019

Uploading directly to an IBX was by far the most stable, efficient and cost-effective option on the market. In addition to faster upload and processing times, it sped up the development process by all...

Connected Vehicle : Opportunities and Challenges Ahead

connected vehicle : opportunities and challenges ahead

Published By: Research Desk Released: Nov 12, 2019

Develop a data-driven culture, for both customer-facing and internal purposes. Consider also collaborating with your industry peers and leaders via consortia and partnerships, thus enabling new busine...

Automotive Digital Edge Playbook

automotive digital edge playbook

Published By: Research Desk Released: Nov 12, 2019

This playbook outlines how automotive industry leaders can deliver digital and connected car capabilities through greater collaboration with supply chain partners, business ecosystems and customers. ...

State of Digital Transformation EMEA 2019

state of digital transformation emea 2019

Published By: Research Desk Released: Nov 08, 2019

Zscaler commissioned this report, State of Digital Transformation—EMEA 2019, to see how organisations in the UK, France, Germany and Benelux (Belgium, the Netherlands and Luxemburg) are coping with ...

The Cx Value Chain

the cx value chain

Published By: Research Desk Released: Nov 06, 2019

Struggles with customer experience (CX) complexity and stagnation usually stem from one thing—a fragmented approach. A business would never create five departments to develop products in isolation f...

Identifying And Managing Strategic Supplier Risk

identifying and managing strategic supplier risk

Published By: Research Desk Released: Nov 06, 2019

Supplier interruption can cause an organization significant operational and strategic risk. Suppliers often hold tremendous amounts of data and intellectual property, relating to the parent organizati...

Bundled Customer Interest Digital Advertising Media and HTML5

bundled customer interest digital advertising media and html5

Published By: Research Desk Released: Nov 06, 2019

When asked which generation of customers will visit in-patient shops more than once a week, you're probably thinking, "The Baby Boomers". In this case you are wrong. As quoted in a recen...

Our Brands