All Whitepapers | MarTech Demand

The Email Personalization Problem

the email personalization problem

Published By: Research Desk Released: Nov 05, 2019

Personalization runs through every retail interaction, and it has the potential to make or break consumers’ relationship with your brand. But we don’t need to tell you about the importance of pers...

The Ultimate Guide to ESP Selection for the Modern Retail Marketer

the ultimate guide to esp selection for the modern retail marketer

Published By: Research Desk Released: Nov 05, 2019

If the very purpose of technology is to make our lives easier and allow us to work smarter, why do most email marketers use technologies that do the exact opposite? It’s time to break out of the ...

Committed to Customers – Going Beyond the Shopping Cart

committed to customers – going beyond the shopping cart

Published By: Research Desk Released: Nov 05, 2019

With customers making purchase decisions in just a few clicks, online retailers need to provide an extensive range of services like replacement guarantees, scheduled on-time deliveries, attractive dis...

Workstation M and E Customer Story

workstation m and e customer story

Published By: Research Desk Released: Nov 05, 2019

We’re digital pioneers, breakthrough innovators and restless creators who aren’t interested in setting the standard - we’d rather raise the bar....

The Ultimate CX and Digital Transformation Workbook for Contact Centers

the ultimate cx and digital transformation workbook for contact centers

Published By: Research Desk Released: Nov 01, 2019

Given the complexities involved and the length of time required to transform digitally, it’s crucial for the entire transformation team to get and stay aligned on shared ideas, goals, and resources ...

Identifying and Managing Strategic Supplier Risk

identifying and managing strategic supplier risk

Published By: Research Desk Released: Oct 24, 2019

Don't Wait to Manage Your Supply Chain Your organization is only as secure as your least secure supplier. You must continuously monitor your suppliers’ security posture and have a shared governan...

The Future of Customer Engagement

the future of customer engagement

Published By: Research Desk Released: Oct 24, 2019

Before the 1990s, everything companies knew about their customers was stored in one or more central locations: lists, spreadsheets, or databases. Only a limited number of people had access to the data...

2018 Retail CX Trends Report

2018 retail cx trends report

Published By: Research Desk Released: Oct 24, 2019

InMoment surveyed 1,300 consumers in the United States to understand the state of trust and loyalty, as well as customer perception about retailers’ attempts to offer more experiences versus simple ...

The Insider’s Guide to Webinars – Marketer’s Edition

the insider’s guide to webinars – marketer’s edition

Published By: Research Desk Released: Oct 18, 2019

You know you’re in a bad webinar — and we’ve all attended at least one — when you end up listening half-heartedly, catching up on email while the webinar rumbles on in the background or occasi...

A Guide to Optimizing the Digital Marketing Performance Through Better Data

a guide to optimizing the digital marketing performance through better data

Published By: Research Desk Released: Oct 17, 2019

Learn how leading brands globally are improving digital marketing performance through digital experience data management. This document shares the steps any organization can take to implement campaign...

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