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Nutanix Accelerates Transformation for Utilities Industry

nutanix accelerates transformation for utilities industry

Published By: Research Desk Released: Nov 25, 2019

Embracing digital transformation and evolving to become a “digital enterprise” is essential for electric, natural gas, and water utility companies that want to survive and thrive. According to the...

Equinix Customer Case Study Enabling Immense Data Intake For Tomorrow’s Automated Vehicle

equinix customer case study enabling immense data intake for tomorrow’s automated ve...

Published By: Research Desk Released: Nov 12, 2019

Uploading directly to an IBX was by far the most stable, efficient and cost-effective option on the market. In addition to faster upload and processing times, it sped up the development process by all...

Connected Vehicle : Opportunities and Challenges Ahead

connected vehicle : opportunities and challenges ahead

Published By: Research Desk Released: Nov 12, 2019

Develop a data-driven culture, for both customer-facing and internal purposes. Consider also collaborating with your industry peers and leaders via consortia and partnerships, thus enabling new busine...

Automotive Digital Edge Playbook

automotive digital edge playbook

Published By: Research Desk Released: Nov 12, 2019

This playbook outlines how automotive industry leaders can deliver digital and connected car capabilities through greater collaboration with supply chain partners, business ecosystems and customers. ...

Find out what your next-gen customers really want

find out what your next-gen customers really want

Published By: Research Desk Released: Jun 04, 2019

Gen Z was born with a digital spoon in their mouths. This gives them different attitudes toward the Internet, privacy, content, commerce and more. For example, they are more willing to pay for certain...

Personality Matters – 4 Ways To Improve Business Outcomes In The Contact Center

personality matters – 4 ways to improve business outcomes in the contact center

Published By: Research Desk Released: May 30, 2019

In the experience economy, every interaction with your customers matters. Do you have technology in place to connect customers with employees in a way that improves every experience? Are you ready to ...

5 Things To Consider Before You Invest In Predictive Behavioral Routing Drive Success For Business Around The World.

5 things to consider before you invest in predictive behavioral routing drive success for ...

Published By: Research Desk Released: May 30, 2019

Instead of looking to do more with less – a traditional cost-saving tactic within enterprise contact centers – successful leads are doing more with more to achieve desired business results. By ...

Four Ways To Win Over Any Customer Creating Great Connections With The Power Of Personality

four ways to win over any customer creating great connections with the power of personalit...

Published By: Research Desk Released: May 30, 2019

When you know your customer’s personality you’ve got power. NASA-proven research shows that the most consistent and reliable way people communicate their personality is through language. Our...

A 3-Step Approach for Shifting Your Contact Center into High Gear

a 3-step approach for shifting your contact center into high gear

Published By: Research Desk Released: May 30, 2019

The latest research from Forrester’s U.S Customer Experience Index 2017, indicates that customer experience is suffering. While contact centers are hugely valuable components of any organization,...

Moving From Projects To Products

moving from projects to products

Published By: Research Desk Released: Nov 14, 2018

There is a trend in corporate software development where traditional projects - having a start and finish - are being superseded by product management techniques allowing for faster adoption and timel...

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