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Digital Transformation
Digital Transformation Whitepapers
improving oee with front line worker platforms
Sponsored by:
Atheerair
Published By: Research Desk
Released: Jun 23, 2022
Manufacturers refer to Overall Equipment Effectiveness (OEE) as the gold standard of productivity for a reason. It’s putting it mildly to say your equipment’s availability to perform at the highes...
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seven steps to a successful digital transformation strategy
Sponsored by:
Splunk
Published By: Research Desk
Released: Apr 26, 2022
Investments in digital transformation initiatives have skyrocketed since COVID-19. Organizations have pivoted to entirely new business models to support flexibility, efficiency and cost control. Missi...
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smarter greener more secure transformation through digital transformation white paper
Sponsored by:
Alcatel
Published By: Research Desk
Released: Mar 25, 2022
The transportation industry is extremely diverse. Some organisations are focused on moving people and goods by rail or road, while others are focused on air transport or the complex logistics of seapo...
Read more
idc: blueprinting a cloud operating model for the multicloud era
Sponsored by:
VMware
Published By: Research Desk
Released: Mar 17, 2022
The recent acceleration of digital transformation initiatives is driving the need for a cloud operating model that enables tighter alignment between IT resources and the delivery of business outcomes....
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idc: blueprinting a cloud operating model for the multicloud era
Sponsored by:
VMware
Published By: Research Desk
Released: Mar 17, 2022
La reciente aceleración de las iniciativas de transformación digital está acentuando la necesidad de adoptar un modelo operativo de nube que ofrezca una mayor coordinación entre los recursos de TI...
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five steps to ensure your digital cx program delivers results
Sponsored by:
Forsta
Published By: Research Desk
Released: Mar 07, 2022
With the COVID-19 pandemic accelerating customer expectations for digital interactions and services, the importance of customer experience (CX) has grown both suddenly and dramatically. This r...
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cx reality check 2021: momentum interrupted
Sponsored by:
247 Ai
Published By: Research Desk
Released: Feb 20, 2022
For the second consecutive year, we conducted a study to examine the differences between what businesses thought about the customer experience they delivered and what customers experienced. The last y...
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digital transformation’s unsung but essential ingredient: process governance
Sponsored by:
Nintex
Published By: Research Desk
Released: Jan 12, 2022
As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses...
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five steps to master digital customer engagement
Sponsored by:
Genesys
Published By: Research Desk
Released: Dec 02, 2021
Digital customer engagement is evolving quickly. This year, customers will spend 25% more with companies that get digital transformation right. Web chat, social messaging apps and chatbots hold treme...
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digital transformation, the open source way
Sponsored by:
Red Hat
Published By: Research Desk
Released: Nov 08, 2021
Digital transformation is about creating new possibilities for your organization through innovative products and services, better ways of working, and nimble organization models. While organization le...
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