CRM (Customer Relationship Management) Whitepapers for Free | MarTech Demand

Optimizing Delivery and Pick-up During COVID-19

optimizing delivery and pick-up during covid-19

Published By: Research Desk Released: Dec 16, 2020

The COVID-19 pandemic has shifted customer behavior on a global scale. As you update your services to match your shoppers' new priorities, learn how Google Maps Platform can help. Since March 2020,...

Complete Guide to Crisis Communications

complete guide to crisis communications

Published By: Research Desk Released: Dec 16, 2020

Today's world is markedly different than just 10 years ago. Hyper-connected digitally-enabled consumers can communicate with each other primarily via smartphones, share a variety of content online and...

Compare the Capabilities of Legacy MDM vs. Connected Customer 360

compare the capabilities of legacy mdm vs. connected customer 360

Published By: Research Desk Released: Dec 10, 2020

Is your legacy MDM tool holding you back? Legacy MDM tools are: SLOW: Takes too long to set up and go live, upgrades are painful and costly, with a high total cost of ownership (TCO) CONST...

The Fundamentals of CRM Data Management

the fundamentals of crm data management

Published By: Research Desk Released: Dec 08, 2020

Businesses that get data management right experience better customer relationships, create more effective sales and marketing campaigns, and uncover valuable insights that increase revenue and growth....

Quality CRM Data: The Key to Delivering Great Customer Experiences

quality crm data: the key to delivering great customer experiences

Published By: Research Desk Released: Dec 08, 2020

In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above t...

451 Research: The Right Observability Tool Improves Customer Experience, and the Bottom Line

451 research: the right observability tool improves customer experience, and the bottom li...

Published By: Research Desk Released: Dec 07, 2020

Application performance has always been important. Uncertain market conditions and the accelerated shift to digital business have elevated performance to be a top imperative for most organizations. Su...

Conversational Commerce: How to Turn Relationships into Revenue

conversational commerce: how to turn relationships into revenue

Published By: Research Desk Released: Dec 04, 2020

Conversational Commerce: How to Turn Relationships into Revenue How to turn relationships into revenue. What is conversational commerce? How does it impact customer loyalty? 5 ways to co...

Rethinking the Local Retail Experience

rethinking the local retail experience

Published By: Research Desk Released: Dec 04, 2020

Rethinking the Local Retail Experience In the age of convenience, brick-and-mortar retailers must modernize the local customer experience to compete and win. Learn why convenience is king for ...

Google Maps Marketing 101

google maps marketing 101

Published By: Research Desk Released: Dec 04, 2020

Google Maps Marketing 101 Learn how to turn your Google Maps listing into more website visitors, clicks, and customers. Create your Google Maps business listing Optimize your listing for lo...

5 Ways to Stay Ahead of the Competition

5 ways to stay ahead of the competition

Published By: Research Desk Released: Dec 04, 2020

5 Ways to Stay Ahead of the Competition How Businesses Can Adapt to Changing Customer Expectations Post-COVID-19 Customer Expectations have changed. Consumers crave experiences that are bot...

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