All Whitepapers | MarTech Demand

Rethink Fintech Playbook: 2021

rethink fintech playbook: 2021

Published By: Research Desk Released: Sep 16, 2021

Consumer dependency on fintech and insurtech apps for assistance and advice at every step of the journey presents marketers with an unparalleled opportunity to engage customers that are primed to act....

eBook: Getting great ideas to market – fast

ebook: getting great ideas to market – fast

Published By: Research Desk Released: Sep 15, 2021

The most innovative companies grow faster than the market. They’re resilient. They’re adaptable. They anticipate risk and they quickly pivot when necessary. But finding great ideas, choosing whic...

Flashpoint: Subscription billing and revenue management capabilities

flashpoint: subscription billing and revenue management capabilities

Published By: Research Desk Released: Sep 15, 2021

Due to the continous engagement of customers throughout the as-a-service offering life cycle, and based on each customer’s subscription term, the billing operations team has insights on how customer...

Driving Digital Transformation with Industry 4.0 and Integrated Business Planning

driving digital transformation with industry 4.0 and integrated business planning

Published By: Research Desk Released: Sep 15, 2021

As the speed of business continues to rapidly evolve, so do the technologies that help manufacturers digitize their factories, drive financial and operational impact, and improve productivity and cust...

Call Center Management: Best practices, tips, and strategies

call center management: best practices, tips, and strategies

Published By: Research Desk Released: Sep 15, 2021

Truly effective call center management is much more than just scheduling and watching other people work, it’s a multifaceted sometimes stressful management role that includes motivating teams to suc...

Most Important Call Center Trends of 2021

most important call center trends of 2021

Published By: Research Desk Released: Sep 15, 2021

Call centers were once rooms crammed with desks and agents on headsets. Today, they have evolved into advanced communications hubs where agents can interact with customers and with each other in nu...

Leveraging Contact Center Analytics

leveraging contact center analytics

Published By: Research Desk Released: Sep 15, 2021

Are your customers getting frustrated by inaccurate wait times? Are callers to your contact center resolving their issues on the first call? The good news is that analytics can help. With the right...

Hibbett Sports Protects Hype Sales from Bot Attacks with PerimeterX

hibbett sports protects hype sales from bot attacks with perimeterx

Published By: Research Desk Released: Sep 08, 2021

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with 1069 Hibbett Sports and City Gear specialty stores, located in 35 states nationwide. Hibbett has a r...

Digital Transformation and the Shadow Code Risk

digital transformation and the shadow code risk

Published By: Research Desk Released: Sep 08, 2021

Businesses across all industries are accelerating their digital transformation as consumer behavior changes and typical daily interactions are increasingly moving online. Delivering a secure, optimize...

The Ultimate Guide to B2B Marketing Planning

the ultimate guide to b2b marketing planning

Published By: Research Desk Released: Sep 07, 2021

This definitive guide cuts through all the marketing buzzwords and hype to provide a clear, easy-to-follow plan of attack. Supported by tried and tested marketing principles, we'll cover: PR...

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