COVID-19 outbreak has made digital technology the front face of every industry.  It has not only changed the life of human beings but has tremendously brought a digital business transformation. Technological development has already changed the world for the past two decades; the pandemic has made the process move faster. The epidemic has expanded or could be said to accelerate digital transformation services.

The following list shows how digital transformation technologies are widely used in each of these fields –

Online shopping

COVID-19 has brought a rigorous change in businesses using digital technologies that promote less face-to-face interactions, thus encouraging customers’ safety and employee health and well-being.

Companies into digital transformation technologies such as business-to-business e-commerce applications, grocery and food delivery services, and video conferencing applications seemed to have made tremendous progress. Between late April and November, searches for the term such as ‘contactless’ has increased while at the same time, technology companies’ stock aligned with customer health and safety concerns have skyrocketed.


Businesses now need to adopt a digitalized business environment that will lead to an increase in productivity. Going digital can even help in developing employees’ creativity and thereby leads to innovation. When it comes to skillset improvement, a digital environment encourages continuous learning amongst the employees. Additionally, it keeps the employees motivated and agile at all times.

Digitizing all the business process is the need of the time. Availability of different platforms such as Zoom, JioMeet, and the latest launched Google Meet encourages video-conferencing concepts. During pandemic times, where social gathering is a point of concern, using virtual meets can be the best way of connecting.

Work from home

The outbreak of COVID-19 worldwide has made many businesses innovate and change the way they conduct their work. Suddenly, going to offices has become less important while work from home has become mandatory. This sudden need for work from home drives the workforce’s digital transformation and the work environment’s evolution at an unprecedented speed.

Mass adoption of telecommuting has become a necessary business change since the outbreak of the virus. A look at this remarkable impact of coronavirus pandemic on sudden demand for work from home and the subsequent push for the workforce’s digital transformation is something that needs to be focused on.

Online education/learning

The above examples have already stated how the rapid evolution of digital transformation strategy has significantly impacted corporate industries. It is continuously focusing on providing new opportunities, maximizing efficiencies, reducing costs, and increasing collaboration.

At the same time, visible changes in the education system have also been noted. Going to school and educating children through the means of the blackboard was a traditional way of teaching. Pandemic has literally turned the mode of teaching. Now, it’s time to go virtual through online gadgets, which was once a restricted part of children’s education.

Medical industry

The healthcare industry, like many other fields, is also influenced by digital transformation. Implementing different technology tools and solutions enhances the patient experience, delivery services, and makes communication more efficient. It’s not only about technology, but also how and for what reason it can help expand and elevate the healthcare sector.

Digital transformation in healthcare seems to be an exciting step for society as it automates the processes, better management, diagnosis, and treatment. The core aim of digital transformation is to create more customer-centered services. Going digital is gaining significant importance in healthcare, as every patient’s treatment turns into more personalized standards.

Digital transformation has a bright future

Digital transformation has revolutionized many other industries. Digital technologies are responsible for bringing up fundamental transformations in all the sectors, such as education, agriculture, financial services, health, or government.

A systematic ecosystem strategy that synchronizes digital infrastructure, digital platforms, digital skills, and application in vital use cases across the economy is essential to reap digital transformation benefits. While implementing digital transformation, it is essential to protect personal data and maintain a truly inclusive digital economy.

For more such insightful content access our latest whitepapers on digital and digital transformation.