Companies are relying on the expertise of professional services more than ever before. The professional services industry is forecasted to grow 5.4% by 2020, reaching almost $5 trillion, according to the Professional Services Market Global Report.
As the industry grows, a unique set of challenges emerges. Working with external clients requires collaboration and agility, as well as process and structure. Beyond managing multiple projects and clients effectively, today’s professionals need tools to help them make the client experience seamless. This includes being able to easily track billable hours and translate that time into measurable value.
In this survey report, we reveal the top challenges the professional services industry faces today, help you benchmark your competitive standing, and provide work management strategies and solutions to help you rise above the competition.