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Search Results for:
e-commerce businesses
Bridge the Multichannel Customer Experience Gap
Insights Desk
Sep 19, 2022
Highlights: Omni-channel customer experience gap results in issues such as poor problem resolution, lower first-call resolution rates, and unsatisfied customers. Only a few organizations have ...
Selling the Value of a B2B Digital Transformation Successfully Pt.2
Insights Desk
Sep 09, 2022
Highlights: When you upgrade your commerce system, you will be able to engage customers in delightfully new ways, opening the door to higher site traffic, higher conversion rates, and more enorm...
Selling the Value of a B2B Digital Transformation Successfully Part. 1
Insights Desk
Sep 09, 2022
Highlights: In this era of eCommerce, continuing to rely on outdated digital solutions may have a detrimental influence on your company’s infrastructure and jeopardize the loyalty of your custo...
4 Ways to Convert Your Shopify Plus into a True Multi- channel B2B Solution
Research Desk
Mar 25, 2022
There’s little debate that Shopify is a solid commerce platform for providing individual sellers and small businesses the tools they need to launch their direct-to-consumer online stores. With the s...
Retail’s New Frontline Playbook: 6 Ways To Engage And Empower Your Associates
Research Desk
Jun 09, 2021
The COVID-19 pandemic was a significant learning experience for retail leaders. They learned how to adapt their business models, reimagine customer experiences and pivot their strategies to align with...
Razorpay Secures USD 160 Million, Boosts Valuation to 3 Billion in Six Months
Insights Desk
Apr 27, 2021
Razorpay, India’s first full-stack financial solutions company, on April 19, 2021, revealed it had secured USD 160 million in a funding event from Sequoia Capital, GIC, and others. This tripled the ...
Flipkart Teams Up with Adani Group to Establish Logistics Data Center in India
Insights Desk
Apr 19, 2021
Flipkart moves into a strategic and commercial partnership with an infrastructure company Adani Group. The collaboration intends to set up a data center and fulfillment center, reported Flipkart on Ap...
Digital’s Role in Store Re-Openings
Research Desk
Jan 15, 2021
In this period of COVID-19, many retailers have turned to the digital space to maintain the relationships they've fostered with their customers. With the large volume of information being shared onlin...
Shiprocket Plans to Invest More than a Million Dollars in 2021
Insights Desk
Jan 05, 2021
Shiprocket, an e-commerce enablement and shipping platform delivering solutions for small and medium enterprises (SMEs), looks forward to investing more than a million dollars in 2021 to strengthen it...
Tencent Cloud, HKTDC Partner to Launch Digital Marketing Solutions for SMEs
Insights Desk
Dec 16, 2020
Highlights: Tencent Cloud and Hong Kong Trade Development Council partner to unveil digital marketing solutions for SMEs The solution will help Hong Kong SMEs to advertise in Hong Kong and Chi...
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