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Post purchase: Are the UK’s top retailers up to scratch?

Post purchase: Are the UK’s top retailers up to scratch?

Parcellab
Published by: Research Desk Released: Mar 30, 2022

What is the state of UK online retail after the most turbulent 24 months in history? Are the largest online retailers creating the experiences their customers expect? We looked at the post-purchase experience offered by the UK’s top 200 online retailers, such as and amp; Other Stories, Bose and Zara.

     

Download this report to discover:

  • The post-purchase performance of UK’s top 200 online retailers
  • What the findings mean for this sector
  • How UK retailers can improve post-purchase experience and increase customer loyalty

parcelLab’s selected UK top performers