• All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Virtual Reality
The Road to Transforming the Customer Service Experience: Investing in Great Outcomes for Employees and Customers

The Road to Transforming the Customer Service Experience: Investing in Great Outcomes for Employees and Customers

Servicenow
Published by: Research Desk Released: Oct 14, 2019

Moving beyond CRM to shift your company into high gear

Ask companies about being competitive and all roads lead back to providing an exceptional customer experience. But creating that experience means expanding on the traditional definition of customer service to encompass every aspect of a company’s offerings. If you’re thinking about transforming your organization, this ebook can be your guide.