Build vs. Buy? Guide for Customer Identity and Access Management (CIAM)

Build vs. Buy? Guide for Customer Identity and Access Management (CIAM)

Akamai
Published by: Research Desk Released: Aug 09, 2019

Digital identity and customer profiles are at the center of every company’s digital transformation.

In today’s markets, customer identities and the personal data associated with them are among the most

critical and valuable assets of any enterprise. They are crucial for business success.

Managing these digital identities — from first registration and login to the later stages of the customer

relationship — and extracting business value from the associated data are complex tasks, commonly

referred to as customer identity and access management (CIAM).