Unifed Comm Whitepapers

As the needs of organizations grow more complex, delivering enterprise content that addresses the shift to mobility, usability and flexibility are key. Enterprise SaaS applications are creating demand...

Very often, manufacturing companies have been faced with relying upon a hairball of dangerously unreliable spreadsheets that support aging accounting systems. This whitepaper explores the common obsta...

Contact centers as we know them today were designed and deployed at scale in the 1960s,1 and the management models, governance models, and standards that defined them are still alive and well today. W...

RingCentral was recognized once again as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) worldwide. This year RingCentral outpaced the market and is positio...

Frost & Sullivan, a leading market research and analysis firm, recently released Enabling Digital Transformation with the Right UCaaS Solution. It’s a comprehensive buyers’ guide that disti...

When assessing the future of your business communications, making the decision to stick with an on-premises phone system versus moving your communications to the cloud can be a complex process. Of cou...

The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria suc...

According to IHS Markit's 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in...

There are facing three key management challenges as organizations move toward digital transformation: a proliferation of endpoints, growing security threats and vulnerabilities, and rising demands for...

This paper explores the evolution of UEM and the most useful characteristics in a UEM product. Readers will take away ideas on unifying endpoint management for all devices in their organizations....