All Whitepapers | MarTech Demand

Schutz und Optimierung Ihres Kundenservices mit Chrome OS

schutz und optimierung ihres kundenservices mit chrome os

Published By: Research Desk Released: Mar 28, 2022

Im Feb 2021 berichtete McKinsey and amp; Company, dass die Migration zu Cloud-Technologien um das 24-Fache gestiegen war. Bei neuen Servicetechnologien war ein Anstieg um das 27-Fache zu verzeichnen,...

Modernisez votre centre de contact avec Citrix et Chrome OS

modernisez votre centre de contact avec citrix et chrome os

Published By: Research Desk Released: Mar 28, 2022

Aujourd'hui, les clients attendent des marques qu'elles travaillent plus dur pour gagner leur confiance et résoudre leurs problèmes. Les clients souhaitent pouvoir interagir en utilisant leur télé...

Smarter Greener More Secure Transformation Through Digital Transformation White Paper

smarter greener more secure transformation through digital transformation white paper

Published By: Research Desk Released: Mar 25, 2022

The transportation industry is extremely diverse. Some organisations are focused on moving people and goods by rail or road, while others are focused on air transport or the complex logistics of seapo...

4 Ways to Convert Your Shopify Plus into a True Multi- channel B2B Solution

4 ways to convert your shopify plus into a true multi- channel b2b solution

Published By: Research Desk Released: Mar 25, 2022

There’s little debate that Shopify is a solid commerce platform for providing individual sellers and small businesses the tools they need to launch their direct-to-consumer online stores. With the s...

Voice Built for the Modern Age of Customer Service

voice built for the modern age of customer service

Published By: Research Desk Released: Mar 23, 2022

Voice still saves the day for tough customer issues. Ease your customers’ stress with telephony integration. Your customers want fast, quality support — especially when they’re dealing wit...

CX Trends 2022: Industry Insights Retail

cx trends 2022: industry insights retail

Published By: Research Desk Released: Mar 21, 2022

Delivering exceptional customer service can mean the difference between standing out or falling behind, but retailers have to move quickly to avoid common traps that may derail their growth plans. ...

Why Data-Driven Innovators Choose Embedded Analytics

why data-driven innovators choose embedded analytics

Published By: Research Desk Released: Mar 17, 2022

CxOs should know this about embedded analytics platforms: Not only do they power business-changing and revenue-generating digital services, but they also help organizations deliver analytical insights...

Customer Identity and Access Management

customer identity and access management

Published By: Research Desk Released: Mar 17, 2022

Customer identity can help you ensure that every stage of your customer’s journey is seamless and delivers the experience they expect. Harnessing the power of customer identity wisely is your...

IDC: Blueprinting a Cloud Operating Model for the Multicloud Era

idc: blueprinting a cloud operating model for the multicloud era

Published By: Research Desk Released: Mar 17, 2022

The recent acceleration of digital transformation initiatives is driving the need for a cloud operating model that enables tighter alignment between IT resources and the delivery of business outcomes....

Gestion des identités et des accès client

gestion des identités et des accès client

Published By: Research Desk Released: Mar 17, 2022

L'identité client peut vous aider à assurer que chaque étape de votre parcours client est fluide et offre l'expérience attendue. Exploiter judicieusement le pouvoir de l'identité client es...

Our Brands