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Forrester DAM Wave
Research Desk
Oct 14, 2019
This is the first time ever that Adobe has been named a Leader in DAM — by either Gartner or Forrester. We also accelerated from a contender to a leadership position faster than any of our competito...
Why Your Event Directors Are Key to Sales Growth
Research Desk
May 16, 2019
Event professionals are your conference’s air traffic controllers. Except instead of coordinating the departure, arrival and flight patterns of many aircrafts at once, they are quarterbacking meetin...
Marketing Departments Face The Challenge Of MarTech
Insights Desk
Mar 14, 2019
The adoption of marketing technologies by companies requires overcoming many challenges, such as defining a framework for collecting and using the data. A necessary passage both technologies are ...
How Customer Experience Can Reform Customer Service?
Insights Desk
Feb 20, 2019
The customer service has transformed over the last five years, wherein the customers had to constantly contact the service providers to get a certain issue fixed. Most of the service providers lacked ...
Combination Of Customer Experience Management (CXM) And CRM Better Solutions For Sales
Insights Desk
Jan 21, 2019
CX management or also known as customer experience management seems to in a tussle with the traditional CRM. CRM vendors such as Zoho, SAP, Oracle, and Zendesk have placed a renewed emphasis on the Cu...
How Can Technology Lead To Customer Relationship Management (CRM) Solutions?
Insights Desk
Dec 28, 2018
Customer Relationship Management (CRM) for any enterprise is the foundational element that creates the business channel for the products to reach customers. CRM is particularly important for enterpris...
Five Proven Ways to Improve Customer Relationship Management (CRM)
Insights Desk
Dec 12, 2018
If you are one of the customer interaction reps who keep networking with the potential customers or even current customers, then you would have heard about the term: “a customer wan...
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