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customer experience report
Say No to CRM Pain Points. We Tell You How
Insights Desk
Aug 05, 2020
Customer undeniably is the fuel that keeps a business running, and the team of happy customers is the one that builds the foundation for success. But how do you, as a business, make sure that your cus...
Bright New Chapters of Social Media in the Year 2020 – Part 2
Insights Desk
Jul 02, 2020
Hey, thank you for joining us in the second part of our blog! You already know how and why social media has become a significant part of our lives. As promised, we will brief you on the latest f...
Bright New Chapters of Social Media in the Year 2020 – Part 1
Insights Desk
Jun 29, 2020
Social media is an integral part of many lives today. Earlier, it was just the youth who was excited about the social media features such as connecting with friends, chatting, uploading pictures, and ...
indigo by OpenMarket Offers Businesses a Helping Hand to Transform CX Strategies
Insights Desk
Jun 26, 2020
An Amdocs company named OpenMarket has launched a new type of mobile engagement platform designed to help businesses communicate with employees and customers more effectively and efficiently. While r...
Nancy Nardin Announces Revegy as a Top Sales Tool of 2020
Insights Desk
Jun 22, 2020
Nancy Nardin, for the seventh consecutive year, announced, Revegy, a leading customer revenue optimization platform for account planning and opportunity management, as the Top Sales Tool of 2020. T...
Why Sales Enablement is Not Just Another Passing Trend
Insights Desk
May 13, 2020
As we embark on a journey of strategizing for greater revenues in these Coronavirus times, it is important to review the least important considered cog in the wheel—Sales Enablement. I have alway...
Gartner MQ Digital Commerce 2019
Research Desk
Apr 28, 2020
Gartner Magic Quadrant for Digital Commerce See why Gartner named Magento Commerce a “Leader” Businesses need smart content, personalised and contextualised experiences, and agile operations...
Shaping Identity of Consumers in a Cookieless World
Insights Desk
Apr 21, 2020
Marketers have been using cookies for a long time. A cookie acts as a critical tool that allows understanding consumer behavior and target users. However, there have been allegations related to privac...
EXPERT MULTICHANNEL MARKETING STRATEGIES FOR THE TRAVEL INDUSTRY
Research Desk
Mar 03, 2020
Today’s travelers are expecting faster, smoother, and more convenient experiences, all the way from first booking to final arrival. In other words—relevance across devices is key to gaining their ...
The Next Big Thing is CRM Trends for 2020
Insights Desk
Feb 26, 2020
Customer Relationship Management These days, providing the best product and services to the customers isn’t enough. Building a relationship with the customers to improve loyalty and retention can...
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