customer journey Whitepapers

customer identity and access management

Sponsored by: Ping Identity Published By: Research Desk Released: Mar 17, 2022

Customer identity can help you ensure that every stage of your customer’s journey is seamless and delivers the experience they expect. Harnessing the power of customer identity wisely is your...

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gestion des identités et des accès client

Sponsored by: Ping Identity Published By: Research Desk Released: Mar 17, 2022

L'identité client peut vous aider à assurer que chaque étape de votre parcours client est fluide et offre l'expérience attendue. Exploiter judicieusement le pouvoir de l'identité client es...

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3 secrets to exceeding customer experience expectations

Sponsored by: Khoros Published By: Research Desk Released: Feb 09, 2021

In this checklist, you’ll learn exactly how your brand can deliver excellent customer experiences. Today’s customers have higher expectations than ever before. Every brand today knows that. Som...

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[webinar] 5 ways your revops team can impact the customer journey

Sponsored by: LeadIQ Published By: Research Desk Released: Jan 15, 2021

With more organizations shifting to more recurring revenue models, we have seen a dramatic rise in RevOps. The key question in everyone’s mind is how RevOps will play a role in their organization an...

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build an irresistible commerce experience

Sponsored by: Adobe Published By: Research Desk Released: Sep 30, 2020

This e-book identifies the essential E-commerce features required to create an irresistible experience at all stages of the customer journey....

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magic quadrant for crm lead management

Sponsored by: Adobe Published By: Research Desk Released: Sep 30, 2020

B2B marketers need lead management applications that provide for a consistent experience along increasingly complex buyer journeys that cross between digital and human touchpoints. They need to shift ...

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the guide to modern customer communication

Sponsored by: Podium Published By: Research Desk Released: Jun 17, 2020

People interact differently with businesses than they did five years ago even one year ago. Things are changing so rapidly, it’s important to keep up to date on customer expectations and demands, es...

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the swrve customer journey ebook: modernizing your brand’s path to purchase

Sponsored by: Swrve Published By: Research Desk Released: Mar 03, 2020

The global app store is projected to grow 5x as fast as the overall global economy, with revenues reaching $120B in revenue in 2019.* For future-forward brands interested in seizing tomorrow's mark...

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how to attract more hungry customers to your locations (free e-guide)

Sponsored by: Uberall Published By: Research Desk Released: Feb 07, 2020

How to Attract More Hungry Customers to Your Locations. Today's most important food and beverage marketing strategy. Long gone are the days when marketing and brand teams could rely on a linear cus...

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the benefits of aligning sales and marketing

Sponsored by: Microsoft Published By: Research Desk Released: Jan 14, 2020

Separate applications and processes for sales and marketing teams can cost you in lost sales opportunities and reduced efficiency. Connect and automate these systems from nurture to handoff to improve...

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