Digitally Transformation in the Financial Industry 5 Steps Customer-Centricity

Digitally Transformation in the Financial Industry 5 Steps Customer-Centricity

Hitachi
Published by: Research Desk Released: Jan 04, 2019

A recent global study by Forbes and Hitachi, revealed that more than a third of financial institutions expect to undergo a major digital transformation over the next two years, emerging as significantly different companies that deliver completely new types of customer experiences.

But, with customer data being highly sensitive, the regulatory environment extremely intense, and infrastructures built on a patchwork of legacy technologies, finding the right path to deliver new customer experiences can be tough.

Review this financial industry infographic to learn five key steps to delivering continuous financial data access to consumers, based on financial services cloud, and analytics and big data for financial services.