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the power of acloud erp suite
Sponsored by:
Netsuite
Published By: Research Desk
Released: Jun 21, 2019
Many fast-growing businesses face the same challenges as their Enterprise counterparts – how to support growth and improve productivity and efficiency while lowering costs. Oftentimes,fastgrowing b...
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a new approach to evaluating erp
Sponsored by:
Microsoft
Published By: Research Desk
Released: Jun 14, 2019
Selecting an enterprise resource planning (ERP) solution is a major undertaking for any organization. Many senior executives are battle-scarred from previous experiences with ERP implementations, not ...
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eliminate business service outages by moving to service-aware it operations
Sponsored by:
Servicenow
Published By: Research Desk
Released: Jun 11, 2019
A single outage can be the thread that causes business services to unravel. Can you quickly identify the root cause of an outage and its impact on your business? See how ServiceNow helps customers sea...
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personality matters – 4 ways to improve business outcomes in the contact center
Sponsored by:
Nice
Published By: Research Desk
Released: May 30, 2019
In the experience economy, every interaction with your customers matters. Do you have technology in place to connect customers with employees in a way that improves every experience? Are you ready to ...
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four ways to win over any customer creating great connections with the power of personalit...
Sponsored by:
Nice
Published By: Research Desk
Released: May 30, 2019
When you know your customer’s personality you’ve got power. NASA-proven research shows that the most consistent and reliable way people communicate their personality is through language. Our...
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a 3-step approach for shifting your contact center into high gear
Sponsored by:
Nice
Published By: Research Desk
Released: May 30, 2019
The latest research from Forrester’s U.S Customer Experience Index 2017, indicates that customer experience is suffering. While contact centers are hugely valuable components of any organization,...
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scaling identity management to ensure customer loyalty program success: four case studies
Sponsored by:
Akamai
Published By: Research Desk
Released: May 23, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access managemen...
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build the foundation for great customer experiences
Sponsored by:
Oracle
Published By: Research Desk
Released: May 23, 2019
The urge to disrupt entire industries has been around for decades but the pace of disruption now happens over months, not years. If you’re not equipped for rapid innovation, you’ll be too late whe...
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experience commerce: a strategic guide for executives
Sponsored by:
Sitecore
Published By: Research Desk
Released: May 22, 2019
How to achieve greater ROI, competitive advantage, and win customers for life Whether you’re trying to prepare for the market shifts sure to come or seeking a competitive edge right now, understa...
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experience commerce: a guide to winning customer hearts and minds
Sponsored by:
Sitecore
Published By: Research Desk
Released: May 22, 2019
Discover the approach to winning lifelong, loyal customers Commerce has changed. Consumers now expect unique experiences tailored to them. To meet these expectations, you must know those you intera...
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