All Whitepapers | MarTech Demand

Vex: A New Model for Customer Centered Growth

vex: a new model for customer centered growth

Published By: Research Desk Released: Jan 19, 2022

In today’s landscape of rising consumer expectations, the pressure is on for organizations to focus on the universal goals that matter most to customers. Gongos patent-pending Value Exchange (Vex) M...

Burberry’s Digital Transformation with AWS

burberry’s digital transformation with aws

Published By: Research Desk Released: Jan 18, 2022

Retail is going through a period of profound change, with innovations in consumer technology progressing at an unprecedented pace. Find out how Burberry’s cloud-first strategy lets the brand take...

Grow Your Future Customer Value Through CPIs

grow your future customer value through cpis

Published By: Research Desk Released: Jan 17, 2022

Even the best organizations have room to grow when it comes to delivering on the goals that matter most to customers—or what we call Customer Performance Indicators (CPIs). For the first time ever, ...

Digital transformation’s unsung but essential ingredient: Process Governance

digital transformation’s unsung but essential ingredient: process governance

Published By: Research Desk Released: Jan 12, 2022

As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses...

Enabling Your At-Home Workforce: Three Tips for Successful Collaboration

enabling your at-home workforce: three tips for successful collaboration

Published By: Research Desk Released: Dec 22, 2021

Business leaders are looking for ways to ensure their at-home workers can be as productive as those in the corporate headquarters or a remote office. Tools, such as Office 365, Microsoft Teams, Zoom, ...

Southampton City Council Case Study

southampton city council case study

Published By: Research Desk Released: Dec 21, 2021

Bij het digitalisatieproces hoort data. Heel veel data. De gemeente exploiteer ruim 400 diensten. Tot voor kort waren veel van de gegevens die ten grondslag lagen aan deze services afgesloten in af...

Market Megatrends

market megatrends

Published By: Research Desk Released: Dec 21, 2021

In recent years the professional services industry has been booming, with revenues, headcounts and profits soaring across the board. It’s a different story today, with increased competition, more...

Een historische kans voor de publieke sector

een historische kans voor de publieke sector

Published By: Research Desk Released: Dec 21, 2021

Public sector organisations are some of the largest, most complex and diverse bodies which deliver a large array of services. As expectations escalate and budgets reduce, the quality of those services...

Een nieuwe ‘ETHIC’ voor de publieke sector

een nieuwe ‘ethic’ voor de publieke sector

Published By: Research Desk Released: Dec 21, 2021

In preparation for the ‘next normal’, public sector organisations across Europe are assessing their long-term outlook, evaluating remote work performance and discussing how to facilitate smooth an...

De digitale revolutie binnen publieke organisaties

de digitale revolutie binnen publieke organisaties

Published By: Research Desk Released: Dec 21, 2021

De wereld om on sheen verandert in een razendsnel tempo. Waar burgers vroeger nog naar het loket in het gemeentehuis liepen, regelen ze nu bijna alles digital Dat heft niet alleen gevolgen voor de man...

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