customer experiences Whitepapers

you know you need to personalize, now what?

Sponsored by: Acquia Published By: Research Desk Released: Sep 18, 2019

How to Take a Crawl-Walk-Run Approach for Personalization Success You’ve seen the numbers. You’ve read the articles. Personalization is top of mind for marketing professionals around the globe,...

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9 steps to owning your code

Sponsored by: Pagerduty Published By: Research Desk Released: Sep 05, 2019

A Developer’s Guide to Managing Your Code The role of the software developer is rapidly changing as digital natives are disrupting every industry vertical and businesses are expected to innov...

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5 online delivery challenges solved

Sponsored by: Limelight Published By: Research Desk Released: Aug 20, 2019

LESSONS FROM THE REAL WORLD: HOW LEADING COMPANIES SOLVE TOUGH CONTENT DELIVERY CHALLENGES Why do so many companies turn to a Content Delivery Network (CDN) to deliver their online videos, website...

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build the foundation for great customer experiences

Sponsored by: Oracle Published By: Research Desk Released: May 23, 2019

The urge to disrupt entire industries has been around for decades but the pace of disruption now happens over months, not years. If you’re not equipped for rapid innovation, you’ll be too late whe...

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optimizing content use critical to enhancing customer experiences

Sponsored by: Hyland Published By: Research Desk Released: May 17, 2019

According to a new white paper from Forrester, organizations recognize that “content is critical to improving the customer experience, but few are able to leverage its full potential.” Common reas...

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