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customer experiences
customer experiences Whitepapers
operational maturity: how to benchmark and assess your organization
Sponsored by:
PagerDuty
Published By: Research Desk
Released: Oct 16, 2024
Over the last five years, technological advancements and social media have fundamentally reshaped how consumers interact with brands. Customers now demand seamless and frictionless digital experiences...
Read more
un engagement client qui change la donne : la numérisation de bout en bout
Sponsored by:
BOX
Published By: Research Desk
Released: Nov 17, 2021
Créez des expériences qui fidélisent les clients 71% des millennials préfèrent leur dentiste à leur banque, selon The Millennial Disruption Index. Vous n'êtes pas obligé d'être cette banqu...
Read more
winning with superior customer experiences
Sponsored by:
Adobe
Published By: Research Desk
Released: Feb 25, 2021
Across every industry, many of the world's best and fastest-growing brands are using Adobe Experience Manager to deliver personalised content accurately and on time. Why should the target audience ...
Read more
compare the capabilities of legacy mdm vs. connected customer 360
Sponsored by:
Reltio
Published By: Research Desk
Released: Dec 10, 2020
Is your legacy MDM tool holding you back? Legacy MDM tools are: SLOW: Takes too long to set up and go live, upgrades are painful and costly, with a high total cost of ownership (TCO) CONST...
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quality crm data: the key to delivering great customer experiences
Sponsored by:
Validity
Published By: Research Desk
Released: Dec 08, 2020
In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above t...
Read more
building better experiences (and bigger profits)
Sponsored by:
Adobe
Published By: Research Desk
Released: Apr 28, 2020
Winning B2B commerce experiences start with the customer. Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive c...
Read more
building better experiences (and bigger profits)
Sponsored by:
Adobe
Published By: Research Desk
Released: Apr 28, 2020
Winning B2B commerce experiences start with the customer. Customer expectations are evolving fast in the B2B market. Long-term growth requires investment in the future, and seamless and intuitive c...
Read more
hybrid growth factor
Sponsored by:
Adobe
Published By: Research Desk
Released: Apr 28, 2020
Learn how businesses are using hybrid to drive sales. More and more businesses are exploring new growth strategies by blending B2C and B2B business models. See how other big companies are finding...
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transform your digital retail experience
Sponsored by:
MuleSoft
Published By: Research Desk
Released: Jan 24, 2020
The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The r...
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4 ways to empower agents to deliver great customer experiences
Sponsored by:
Dell
Published By: Research Desk
Released: Sep 23, 2019
Customer experience drives the success of your organization. Awesome systems for on-boarding customers and supporting them can certainly establish an initial relationship, but what happens when someth...
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