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93% of IT Leaders Lack Data Integration Strategy
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Search Results for:
online experience
Finding the Person in Personalization
Research Desk
Jul 26, 2019
It’s no longer optional to deliver content that’s highly personal and relevant. It’s a must. According to a report by Accenture, U.S. companies lose $1.6 trillion each year from customers swi...
Path to Personalization: The 9 Keys To Driving Stronger Relationships – One Customer At A Time
Research Desk
May 31, 2019
Do you know when to approach your customers? What about—and maybe even more importantly—when not to? These are two of the first questions to answer when developing a personalization strategy. A...
DIGITAL TRANSFORMATION Reinventing the business of government
Research Desk
May 27, 2019
The world has changed. And governments struggle to keep up. But the case for reinvention is inevitable. Citizens expect more from their government, and want the same convenient, personalized experi...
Path to Personalization
Research Desk
May 20, 2019
Decipher the path to personalization so you can get moving now Do you know when to approach your customers? What about—and maybe even more importantly—when not to? These are two of the first...
Data-Driven Mobile Marketing: A Solution for a Result Oriented Marketing
Insights Desk
Mar 06, 2019
In the recent survey, we were able to gain insights into the impact of mobile marketing on consumer purchase choices. Almost 33 percent of the consumers said they have frequently used mobile devices t...
CX Trends & Technology Guide: Restaurant Industry Edition
Research Desk
Feb 14, 2019
3 Key Customer Experience Trends The restaurant and hospitality industries have always focused on delivering the absolute best experiences that will keep guests coming back again and agai...
The Evolution of Real-Time Customer Engagement
Research Desk
Feb 06, 2019
You may use Live Chat, but do you use it well? Researchscape International recently conducted a survey about consumer experiences with Live Chat. It turns out only 3 out of 10 online shoppers say...
7 Tried and Tested Conversion Strategies for Auto Retailers
Research Desk
Jan 14, 2019
Converting visitors into buyers is always a top priority. Unfortunately, boosting conversion rates is easier said than done with shopping cart abandonment running rampant. Leaving many online auto ...
Art of Integration
Research Desk
Nov 14, 2018
Blend online and offline data to create a vibrant marketing world. Learn how to deliver uniquely experiences customers expect and to delight them with the ones they didn't see coming....
The Art of Integration
Research Desk
Nov 14, 2018
It's amazing how online and offline data remains disconnected. Sculptor and conservationist, Jason deCaires Taylor knows the benefits of connecting two different worlds. In our guide, The Art of Integ...
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